"We deployed Conga Composer to the floor and not only are they thrilled with the results but our administration time for processing orders was cut in half. I can’t even think of a way I could repay you for your patience and kindness; you truly went above and beyond. "
Laura Baumgartner
VP, Sales, Marketing and Operations, Digital Dolphin Supplies
Imaging supplier Digital Dolphin cuts ordering process 50% with Conga Composer; Sales reps save 1 hour per day
Challenge
Most business for imaging supplier Digital Dolphin closes in a single call. Process efficiency is critical. 15 sales reps used to hand write 50 orders a day AND enter them into Salesforce. They had no other way to include the detailed product data that Fulfillment needed to process the orders.
Solution
Initial attempts to use standard Salesforce functionality didn’t meet their needs
Implemented Conga Composer in 4 days
Conga Composer pulls all needed contact, account, opportunity, product, and pricing data together in a single Excel Spreadsheet order form.
Results
Each rep has an extra hour per day for making sales calls
Admin time to process the orders down by 50%
Commissions are automatically calculated by Salesforce
Sales and Admins are ecstatic about the time they save!