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“The ability to batch print our packing lists to customer specific Word templates was huge. We went from 500 separate reports a day less than 30. And your team helped me implement it in 2 hours.”
Scott Danby
Owner, IronLinx
Owner, IronLinx
IronLinx relies on Conga Composer to automate packing list printing (saves $50,000 annually) and Conga Courier to keep customers current
Challenge
Order fulfillment and distribution service, IronLinx, processes 50,000 orders annually through Salesforce.com. They used to manually print a packing list for each order individually from a heavily customized Cases object.
Solution
Implemented Conga Composer in 2 hours
An admin presses 1 button daily on an Account to batch print packing lists for all pending orders for the account.
In addition, Conga Courier lets customers automatically receive weekly reports on fulfillment activities via email
Results
Redeployed one fulfillment coordinator who managed the packing list process
500 individual packing lists per day are now consolidated into 30 batches
Customers appreciate the reliable reporting process giving them visibility to Iron Linx’s activities
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