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“We needed to select merge templates from a user’s PC, not Salesforce. I called AppExtremes and the next day it was in the product. That’s when I knew we’d partnered with the right company. I’ve never worked with a better company.”
Brandon Gage
Senior Vice President, Information Technology, United Capital Financial Advisers

Demonstrating customer intimacy: Conga Composer unleashes key client data for United Capital Financial Advisers

Challenge
United Capital Financial Advisers has made Salesforce its central repository for intimate data about the complete financial picture of its thousands of customers. But producing customer facing reports reflecting the full breath of the data, required significant manual effort and re-keying.

Solution

Conga Composer lets United Capital users press 1 button to print pre-formatted client profiles, advise agreements, and meeting prep documents that pull data from every object in their highly customized application.
Each new customer report is a simple MS Word document produced without programming, yet fully integrated with any data available in Salesforce.

Results

Automated advise agreements saves 25% of an FTE annually
Automated meeting prep documents
Any user can produce mailings for their purposes.  No need to manage mailing templates centrally.  Process latency is eliminated.

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